Policies

We've gathered all our important guidelines here to keep things transparent and straightforward.

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Fraud Awareness

At Offa, we take your money and data security seriously. We know Islamic finance inside out, so you can trust us to keep you safe. In today’s digital world, it’s important to watch out for online dangers. Whether you’re surfing the web or using apps, there are people out there trying to scam you.

If you think you’re being scammed, let us know right away. Your effort could help protect others!

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Privacy Notice

We want to make sure you are in the know about how we at Nubnk Ltd trading as Offa use your information and how we treat your data. We have updated our Privacy Notice to be even more transparent in how we comply with data protection regulation and our responsibilities to you.

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Our Cookies Policy

We use cookies and similar technologies on this website and on our mobile applications.

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Our Terms & Conditions

Please read these Terms & Conditions carefully before using offa.co.uk. Your use constitutes your acceptance of these Terms & Conditions.

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Responsible Financing Policy

Offa is committed to being a responsible financier, acting in the best interests of its customers. This means being open, honest and treating you fairly. These commitments underpin everything we do.
Our Responsible Financing Policy is described below.

These explain what you can expect from Offa when partnering with us.

If you have any questions please get in touch and we’ll be happy to help.

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Vulnerable Customers

The purpose of this policy is to provide a set of objectives to be used to shape internal procedures to identify and transact with Vulnerable Customers. It also takes into account Offa’s and Offa Money’s obligations under Consumer Duty.

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Rental Agreement Terms

Let’s go through some of the important details of the rental agreement between you and Offa Money.

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Consumer Duty Policy

Our consumer duty policy is created to ensure that we are always transparent, honest, and fair in every way we interact with our customers. This policy is our promise to treat our customers with the highest level of respect and integrity.

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